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  The Cleaning Level 2 course is a must for anyone looking to work within the cleaning industry. The course aims to teach learners about the importance of health and safety standards and the requirement for work to be carried out in a clean and healthy environment.

This course is applicable for anyone who is either working in or is seeking employment as a: Street Cleaner, Window Cleaner, Industrial Cleaner or Domestic Cleaner etc. On completion of this course you will be able to show employers that you are able to communicate with staff and customers, are familiar with safe working habits and that you have been taught a range of specialist cleaning skills to name but a few.

Our Cleaning Level 2 course has been written in line with, and provides the learner with all the underpinning knowledge should they wish to go on and complete the NVQ Level 2 Cleaning and Support Services and the Level 2 Certificate in Cleaning Principles. 


Unit 1 – Health, Safety and Security

The learning outcomes for this unit are:

Health and safety responsibilities
Risk assessment
Health and safety regulations
Safety data sheets
Other regulations
Equality and diversity

Unit 2 - Communication

The learning outcomes for this unit are:

Why communication is important
The importance of your behaviour or attitude
Creating a positive impression
How to communicate clearly
Responding positively to questions and queries
Recording information
Reporting faults with communication equipment
Establishing customer needs and attitudes

Unit 3 – Working in teams and developing yourself

The learning outcomes for this unit are:

How to work effectively with others
Welcoming new team members
Sharing knowledge and skills
Handling disagreements
Developing yourself in your job
Work activities and support
Discussing progress with supervisors and colleagues

Unit 4 – Dealing with routine and non routine waste

The learning outcomes for this unit are:

What is meant by waste
Types of waste
Waste and recycling
The procedures for preparing your work area
Approved methods for transferring waste
Recording waste
How to deal with waste containers
How to handle non routine waste
Disposal of special non routine waste

Unit 5 – Cleaning internal surfaces and areas

The learning outcomes for this unit are:

General considerations in cleaning
Cleaning and maintaining internal services
Planning the sequence of cleaning
Cleaning and maintaining floors
Storing your equipment and finishing the work

Unit 6 – Cleaning washrooms

The learning outcomes for this unit are:

The importance of cleaning washrooms
Personal hygiene when cleaning washrooms
Equipment to be used when cleaning washrooms
Cleaning methods to be used when cleaning washrooms

Unit 7 – Cleaning high risk areas

The learning outcomes for this unit are:

What are high risk areas
Preparing to clean high risk areas
Maintaining a high level of hygiene
Different types of cleaning equipment
How to prevent the spread of infection and cross contamination in a high risk area
Equipment to be used when cleaning high risk areas
Dealing with spillage of bodily fluids
The correct order of work
Cleaning work schedules in hospitals

Unit 8 – Cleaning food areas

The learning outcomes for this unit are:

Food safety management
Food hazards
Sources of food hazards
Pest control
Importance of wearing PPE in food areas
Personal hygiene practices
Reporting health conditions
Preparing the area for cleaning
Cleaning equipment
Cleaning agents
Preparing the food production plant, equipment and materials for cleaning
Cleaning the food production equipment
Re-instating equipment in area after cleaning



On completion of your course, you will receive two certificates:
Certificate 1 is issued by Stonebridge Associated Colleges: Cleaning Diploma

Cleaning Diploma issued by Stonebridge Associated Colleges, to view a sample of the college’s award, please click here.
Certificate 2 is issued by ABC Awards: Level 2 Cleaning Certificate of Achievement

At the end of this course successful learners will receive a Certificate of Achievement by ABC Awards and a Learner Unit Summary (which lists the details of all the units you have completed as part of your course).

The course has been endorsed under the ABC Awards’ Quality Licence Scheme. This means that Stonebridge Associated Colleges have undergone an external quality check to ensure that the organisation and the courses it offers, meet certain quality criteria. The completion of this course alone does not lead to an Ofqual regulated qualification but may be used as evidence of knowledge and skills towards regulated qualifications in the future. The unit summary can be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this sector. To this end the learning outcomes of the course have been benchmarked at Level 2 against level descriptors published by Ofqual, to indicate the depth of study and level of difficulty involved in successful completion by the learner.

 The course itself has been designed by Stonebridge Associated Colleges to meet specific learners’ or employers’ requirements. ABC Awards’ endorsement involves a robust and rigorous quality audit by external inspectors to ensure quality is consistently met. A regular review of courses is carried out as part of the endorsement process. 

Who are ABC

ABC Awards is a leading national Awarding Organisation, regulated by Ofqual, and the Welsh Government[1]. They have a comprehensive portfolio of over 650 Ofqual regulated qualifications on the national Qualifications and Credit framework (QCF). It has a long-established reputation for developing and awarding high quality vocational qualifications across a wide range of industries. As a registered charity, ABC Awards combines 180 years of examination and assessment expertise but also implements a responsive, flexible and innovative approach to the needs of our customers.

Renowned for excellent customer service, and quality standards, ABC Awards also offers over 600 Ofqual regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK.






Advantages of this distance learning course:
  • Home Study: you declare when you study, no need to attend class at fixed times and fixed dates. Your study hours fit around you!
  • We will post all the beautifully printed course materials to you. Everything is written in a clear and easy-to-understand format.
  • Start this course anytime of the year! No need to wait until the new academic year starts. Enroll today so soon you'll start improving your CV or re-skill for your new career.
  • Create your own study routine, learn at your own pace, complete your course as quickly or slowly as your circumstance dictate.
  • Your home learning is totally supported by experienced tutors who guide, encourage and assess your progress. You will not be alone because all our tutors are friendly and approachable.


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Questions about this course? Contact Student Support / Course Advisors

Enrol by phone: call 0845 65 22 187 quote course code 693

Enrol by post: print this postal form.

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