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BOOKKEEPING (LEVEL 1 AND 2)
 
BOOKKEEPING (LEVEL 1 AND 2)
 
£260.00
 

COURSE CODE 651


 

 

Student Profile

This programme is designed for people who

have  (or plan to have) responsibility for the smooth running of an office and who require a broad understanding of their responsibilities and duties

Aims

The aims of this course are to;

Recognise how to manage effectively the office environment, technology and office staff

Apply good practice in recruiting, monitoring and training staff within the employment law framework

Practice essential skills in managing your own responsibilities

Adopt good practice in managing the customer interface through a range of communications skills

 

Study Method

The course is designed for study by distance learning at work or at home.  Students receive course manual, assignments and studyguide plus tutor support by mail and email.  You can start at any time and plan your studies over a period of up to one year from the time of enrolment.

 

Assessment

Each element is followed by a written assignment, which is submitted and then marked by your tutor.  There is no external examination required.

 

Price and Payment Methods

Please refer to current price list

 

Course Accreditation

At the end of this course successful learners will be awarded a certificate of achievement by NCFE. This course has been accredited under NCFE IIQ Licence by Kendal Publishing Limited which has been approved as an NCFE Investing in Quality (IIQ) centre to give formal recognition to our courses. We have designed our training courses specifically to meet the needs of learners who prefer to study from home. The course measurable learning outcomes have been benchmarked at Level 3 (using Ofqual’s Qualification and Credit Framework (QCF) level descriptors) to allow you to consider the depth of study, difficulty, and level of achievement involved.

 

 

Pack/Course Contents

Your study pack is dispatched in full at the time of enrolment and provides all you need to complete your studies:

 

Studyguide

Comprehensive study notes for each element of the course

Self-assessment activities

Assignments

Tutor support

Assignment marking & feedback

Certification

 

Course Duration

Students may register at any time and have a full year to complete their studies.  The course will take around 120 hours of study to complete.

 

 

 

 

 

 

LEVEL 3 OFFICE MANAGEMENT SKILLS - COURSE CONTENT

 

 

Unit 1 Introduction

 

- The Office Manager’s Areas of Responsibilities

- The Skills and Qualities Required to be an Effective      Office Manager

 

Unit 2 The Office Manager’s Responsibilities to the Office

 

- Managing and Maintaining the Office Premises

Health and safety in the office

Electrical safety

Fire safety

Site security

Safeguarding equipment

Space management

- Managing Supplies and Materials

- Managing Technology in the Workplace

- Using Resources Efficiently

Using natural resources efficiently

Using human resources efficiently

 

Unit 3 The Office Manager’s Responsibilities to the Staff

 

- Recruitment and Selection

The recruitment process

Selecting the right candidate

Making an offer

- Contractual Rights

Civil Law

- Legislation

Disciplinary procedure

Working Hours

Family Rights

Pay Rights

Equality and Diversity

Discrimination

Grievance procedure

- Monitoring Performance

Appraisals and development

- Training

Planning training

Delivering training

Evaluating training

 

Unit 4 The Office Manager’s Own Responsibilities

 

- Presenting Data

Presentations

Meeting management

Business reports

Project management

- Effective Communication

Verbal communications

Non-verbal communication

Written communications

Listening skills

- Time Management

- Self Development

Personal and professional development objectives

Opportunities for continuing professional development

Impact evaluation

 

Unit 5 The Office Manager’s Responsibilities to Customers and Clients

 

- Reception Skills

The reception area

Receiving post and deliveries

Security and safety

- Good Customer Care

Receiving visitors

Dealing with telephone calls

- Dealing with Complaints

- External Communications

Marketing

Advertising

Creating own publicity

Public relations

News releases

Advertising on the Internet

 

 

 

 



Advantages of this distance learning course:
  • Home Study: you declare when you study, no need to attend class at fixed times and fixed dates. Your study hours fit around you!
  • We will post all the beautifully printed course materials to you. Everything is written in a clear and easy-to-understand format.
  • Start this course anytime of the year! No need to wait until the new academic year starts. Enroll today so soon you'll start improving your CV or re-skill for your new career.
  • Create your own study routine, learn at your own pace, complete your course as quickly or slowly as your circumstance dictate.
  • Your home learning is totally supported by experienced tutors who guide, encourage and assess your progress. You will not be alone because all our tutors are friendly and approachable.


BOOKKEEPING (LEVEL 1 AND 2)
 
BOOKKEEPING (LEVEL 1 AND 2)
 
 
£260.00
 

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Questions about this course? Contact Student Support / Course Advisors

Enrol by phone: call 0845 65 22 187 quote course code 651

Enrol by post: print this postal form.

http://www.ukdistancelearningcollege.com/web/p651


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