Delivering a good performance at work has been shown to be a function of ability, experience, reward and, above all, motivation. We are purposive beings and we continually select goals which are important to us and seek to achieve them. It is this goal-directed activity we call motivation. Given the importance of employees as an organisational resource, it is obviously crucial that managers should understand the nature of motivation so that they can better manage those forces, both internal and external to individuals, that lead some to apply only minimal effort to their work tasks while others expend much greater effort and consequently are much more productive.
However, motivation is a very complex subject, influenced by many variables. There is no one answer to what motivates people to work well but rather a number of sometimes competing theories, each subject to varying degrees of criticism. Collectively, however, these theories provide a valuable basis for study and discussion and a fund of ideas. Mullins (1993) argues that it is up to managers to judge their relevance and how they might be drawn upon and applied in their particular work situations.
By the end of this course, you should be able to:
* define motivation and explain the importance to managers of understanding it.
* explain how motivation theories are classified into content theories and process theories.
* describe the nature of human needs.
* explain Taylorism and its motivational implications.
* understand the motivational implications of the Hawthorne experiments.
* appreciate Maslow's hierarchy of needs and its motivational implications.
* set out Alderfer's ERG theory and its motivational implications.
* explain Herzberg's two-factor theory and its motivational implications.
* describe expectancy theory and its motivational implications.
* understand equity theory and its motivational implications.
Section 1: Motivation Theories
Content and process theories: the distinction
Content theories: nature of human needs
The work of Taylor
Motivational implications of Taylorism
Motivation theory and the Hawthorne experiments
Management implications of the Hawthorne studies
Section 2: Maslow's Hierarchy of Needs
Problems with Maslow's theory
Motivational implications of Maslow's theory
Alderfer's ERG theory
Section 3: Herzberg and Motivation
The work of Herzberg
Criticisms of the two-factor approach
Implications of Herzberg's theory of motivation
Section 4: Process Theories of Motivation
Hackman and Oldham model of job enrichment
Tutor-marked Question Paper
On completion of your course, you will receive two certificates:
Certificate 1 is issued by Stonebridge Associated Colleges: Motivating the Workforce (Byte Size Skills Course) Certificate
Motivating the Workforce (Byte Size Skills Course) Certificate issued by Stonebridge Associated Colleges, to view a sample of the college’s award, please click here.
Certificate 2 is issued by ABC Awards: Level 1 Motivating the Workforce (Byte Size Skills Course) Certificate of Achievement
At the end of this course successful learners will receive a Certificate of Achievement by ABC Awards and a Learner Unit Summary (which lists the details of all the units you have completed as part of your course).
The course has been endorsed under the ABC Awards’ Quality Licence Scheme. This means that Stonebridge Associated Colleges have undergone an external quality check to ensure that the organisation and the courses it offers, meet certain quality criteria. The completion of this course alone does not lead to an Ofqual regulated qualification but may be used as evidence of knowledge and skills towards regulated qualifications in the future. The unit summary can be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this sector. To this end the learning outcomes of the course have been benchmarked at Level 1 against level descriptors published by Ofqual, to indicate the depth of study and level of difficulty involved in successful completion by the learner.
The course itself has been designed by Stonebridge Associated Colleges to meet specific learners’ or employers’ requirements. ABC Awards’ endorsement involves a robust and rigorous quality audit by external inspectors to ensure quality is consistently met. A regular review of courses is carried out as part of the endorsement process.
Who are ABC
ABC Awards is a leading national Awarding Organisation, regulated by Ofqual, and the Welsh Government. They have a comprehensive portfolio of over 650 Ofqual regulated qualifications on the national Qualifications and Credit framework (QCF). It has a long-established reputation for developing and awarding high quality vocational qualifications across a wide range of industries. As a registered charity, ABC Awards combines 180 years of examination and assessment expertise but also implements a responsive, flexible and innovative approach to the needs of our customers.
Renowned for excellent customer service, and quality standards, ABC Awards also offers over 600 Ofqual regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK.
With this course you will have unlimited access to your own personal tutor who specialises in their field of study. It is your personal tutor's role to ensure that you receive constructive feedback and to deal with any queries you may have. You are more than welcome to telephone, fax or email your personal tutor.
You will also have access to a dedicated and friendly team of administrators and course advisors who offer sound and professional guidance and advice when you need it. This ensures that you will never feel neglected and that you will always succeed!
Requirements for Entry
There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.
This is only an approximate figure and is dependant upon how much time you can dedicate to your studies and how well you grasp the learning concepts in the course material. Furthermore, at the end of each lesson there is a question paper that needs to be completed and returned to your tutor. You should allow at least 1 - 2 hours of study to complete each question paper.
The approximate amount of time required to complete the course is: 20 hrs.
After each lesson there will be a question paper, which needs to be completed and submitted to your personal tutor for marking. This method of continual assessment ensures that your personal tutor can consistently monitor your progress and provide you with assistance throughout the duration of the course.
* All study materials
* Study Guide
* Full Tutor and Admin support
* The course fee includes the awarding body registration and certification fee (valued at up to £30.00).