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BETTER BUSINESS
 
BETTER BUSINESS
 
£250.00
 

COURSE CODE 34


 

This course is supplied to students on a self study basis. No support is provided. A very cost effective way of learning the basics of a subject.

 

This course provides students with broad coverage of of the major issues facing new and growing businesses, presented in a format which allows a quick grasp of essential details required when running a business.

The course also gives further information which will allow students to explore subjects of particular interest a lot further.

Each section of this course provides reviews of up to date and current legislation, and clear explanation of how to ensure your business adopts best practice.

Activities are included at the end of each section designed to get you thinking how each topic could have further impact on your business.

 

Course Requirements

 

No previous knowledge or qualifications are required to purchase this course.

 

Syllabus

 

The course consists of the following units:

 

Section 1: Consumer Practice

ยท         Sale of goods

ยท         Supply of goods and services

ยท         Trade descriptions

ยท         Misleading advertisments

ยท         Unfair terms

ยท         Selling by post and the internet

ยท         Gurantees and warranties

ยท         Business names

 

Section 2: Employment practices

ยท         Recruiting staff

ยท         Keeping staff

ยท         Parting with staff

ยท         Discrimination

ยท         Terms and conditions of employment

ยท         Hours of work

ยท         Payroll issues

ยท         Employee rights

 

Section 3: Customer Care

ยท         Why should you care?

ยท         Setting standards

ยท         Customer care in practice

ยท         Dealing with complaints

ยท         Dealing with angry customers

 

Section 4: Quality assurance

ยท         What is quality?

ยท         Quality assurance standards

ยท         Setting standards

ยท         Investing in people

ยท         Data Protection

 

Section 5: Health and safety

ยท         Health and safety at work

ยท         Risk assessment

ยท         Reporting of incidents and accidents

ยท         Manual handling

ยท         Visual display equipment

ยท         Control of hazardous substances

ยท         Protective equipment

ยท         Fire safety

ยท         Electricity

ยท         First aid

ยท         Accident prevention

 

Section 6: Financial Propriety

ยท         Quotations and estimates

ยท         VAT

ยท         Credit terma

ยท         Credit control

ยท         Public liabilty

ยท         Employers liability

ยท         Other risks

 

Section 7: Additional information and web site listings

ยท         Sources of information and the internet

ยท         Useful websites.

 

This course comes in its own A4 folder for easy transportation.

 



Advantages of this distance learning course:
  • Home Study: you declare when you study, no need to attend class at fixed times and fixed dates. Your study hours fit around you!
  • We will post all the beautifully printed course materials to you. Everything is written in a clear and easy-to-understand format.
  • Start this course anytime of the year! No need to wait until the new academic year starts. Enroll today so soon you'll start improving your CV or re-skill for your new career.
  • Create your own study routine, learn at your own pace, complete your course as quickly or slowly as your circumstance dictate.
  • Your home learning is totally supported by experienced tutors who guide, encourage and assess your progress. You will not be alone because all our tutors are friendly and approachable.


BETTER BUSINESS
 
BETTER BUSINESS
 
 
£250.00
 

E-mail this course to a friend

Questions about this course? Contact Student Support / Course Advisors

Enrol by phone: call 0845 65 22 187 quote course code 34

Enrol by post: print this postal form.

http://www.ukdistancelearningcollege.com/web/p34


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